Complaints and returns

2 Year Guarantee

This product was manufactured under constant quality controls. We guarantee that it is free from manufacturing and material defects. The guarantee claim is not valid for normal wear and tear, also is invalid in case of misuse.
NB: please retain your proof of purchase (till receipt or invoice) and the original packaging throughout the period of the guarantee – these are required when reporting faults.

Right to return

To return the product, you have up to 14 days from the day of the delivery. The product must be returned to the address below in the same condition as it was received.

DDFIT Ltd
1 Rogalińska Str, Apt 9B
01-206, Warsaw
POLAND

Return of products

If the complaint is declined (due to normal wear and tear, and in case of misuse), we will send you detailed reasons for the decision and will return the product to you within 7 working days at our cost.

If you have any queries, please contact us by e-mail at hello@drimdrum.com or by telephone on +48 787 809 888. We will advise you as to how to resolve customer complaints quickly and without problems.

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